TERMS OF SERVICE AND POLICIES

DISCLAIMER OF LIABILITY

Elevate Graphics makes reasonable efforts to ensure that product descriptions, pricing, photographs, vehicle compatibility information, and other information on our website are accurate. However, occasional typographical, pricing, photographic, or product-information errors may occur. We reserve the right to correct errors and update information when necessary.

Aftermarket Products

Elevate Graphics is an independent aftermarket automotive graphics company. We are not affiliated with, sponsored by, endorsed by, or authorized by any vehicle manufacturer.

All vehicle manufacturer names and trademarks referenced on this website are the property of their respective owners and are used solely to identify vehicle compatibility.

Product Appearance

Product photographs are intended to provide an accurate representation of our products. However, colors may appear differently depending on your computer, phone, display settings, lighting conditions, vehicle paint color, and other factors.

Minor variations in vinyl color or appearance may also occur between materials or production batches.

Check Your Product Before Installation

Please inspect your order before beginning installation. Confirm that you received the correct product, design, color, size, and other selected options.

If you believe you received an incorrect, defective, or damaged product, do not install it. Contact Elevate Graphics before installation so we can review the issue and help resolve it.

Products that have already been installed, altered, cut, modified, or partially used may not be eligible for return or replacement except where required by applicable law.

Installation

Proper installation is the responsibility of the customer or installer. Customers should follow the installation instructions provided with the product.

Elevate Graphics is not responsible for damage caused by improper installation, misuse, modification, accidents, road hazards, failure to follow installation instructions, or other circumstances outside of our control, to the extent permitted by applicable law.

If you choose to have a third-party installer, body shop, sign shop, tint shop, or other professional install the product, the selection and use of that installer is the customer's responsibility. Elevate Graphics is not responsible for installation charges or damage caused by a third-party installer.

If a product is damaged during installation, a replacement may need to be purchased.

Limitation of Liability

To the maximum extent permitted by applicable law, Elevate Graphics will not be liable for indirect, incidental, special, or consequential damages arising from the use, installation, or misuse of our products.

Nothing in this disclaimer is intended to limit or exclude any consumer rights or remedies that cannot legally be limited or excluded under applicable law.

RETURNS & REFUNDS

We accept returns of eligible, unused products within 30 days of the original order date.

Return Conditions

  • Items must be unused, uninstalled, undamaged, and returned with all original pieces.

  • Customers are responsible for return shipping costs.

  • A 20% restocking fee will be deducted from the refund.

  • Items that have been installed, partially used, damaged, altered, or returned more than 30 days after the original order date are not eligible for return.

  • Please contact us before returning an item. Returns sent without contacting us first may be refused.

Incorrect, Defective, or Damaged Items

If you receive an incorrect, defective, or damaged product due to an error on our part, please contact us before installation so we can help resolve the issue.

Order Cancellations

Orders may be canceled or changed before they have shipped. Once an order has shipped, it cannot be canceled and must follow our standard return process.

How to Start a Return

To request a return, contact Elevate Graphics Inc. at [email protected] or through our Contact Us page. Please include your order information and the reason for the return.

Refunds

Once your return is received, we will inspect the item to confirm that it meets our return requirements. Approved refunds will be processed to the original payment method within 3–5 business days after the returned item has been received and inspected.

A 20% restocking fee will be deducted from eligible refunds. Original shipping charges, if applicable, are non-refundable.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account after we have processed it.

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SHIPPING & PROCESSING

Elevate Graphics offers free standard shipping within the United States. Expedited shipping options are also available at checkout for an additional charge.

Processing Times

Most orders are processed and shipped within 1 business day. Certain specialty colors or products may require up to 3 business days for processing.

Processing time is separate from shipping/transit time. Delivery estimates begin once your order has been processed and shipped.

Shipping Methods

Orders are shipped using USPS, UPS, or FedEx, depending on the shipping method selected, package requirements, and destination.

Available shipping options and estimated delivery times are displayed during checkout.

Expedited Shipping

Expedited shipping options may include services such as 2-Day or Next-Day delivery. The stated delivery time refers to the carrier's estimated transit time after the order has been processed and shipped.

Selecting expedited shipping does not necessarily mean the order will arrive one or two days after the order is placed.

Delivery Estimates

Delivery dates provided during checkout are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

PO Boxes

Some products cannot be shipped to PO Boxes because of package size or carrier restrictions. A physical shipping address may be required for these orders.

International Shipping

We ship to select international destinations. Available countries, shipping costs, and estimated delivery times are displayed during checkout.

International customers may be responsible for applicable customs duties, import taxes, or other fees imposed by the destination country. These charges are not included in the product price or shipping charge unless specifically stated during checkout.

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PAYMENT METHODS

Elevate Graphics accepts Visa, Mastercard, American Express, Discover, PayPal, and other payment methods displayed during checkout.

All payments are securely processed through our online payment providers. Elevate Graphics does not directly store complete credit or debit card information.

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PRIVACY POLICY

Last Updated: September 23, 2026

Elevate Graphics Inc. respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through elevategraphicsus.com.

This Privacy Policy explains the types of information we may collect, how we use that information, and the circumstances in which information may be shared with service providers.

Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Elevate Graphics, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Products purchased or viewed

  • Information submitted through our contact forms

  • IP address, browser type, device information, and general website usage information

Payment information is processed through our third-party payment providers. Elevate Graphics does not directly store complete credit or debit card numbers.

How We Use Your Information

We may use information collected through our website to:

  • Process and fulfill orders

  • Process payments and refunds

  • Provide shipping and delivery services

  • Communicate with you regarding your order

  • Respond to customer service requests

  • Prevent fraudulent or unauthorized transactions

  • Improve our website, products, and customer experience

  • Maintain business and transaction records

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications where permitted and when applicable

Sharing of Information

Elevate Graphics does not sell your personal information.

We may share information with third-party service providers when reasonably necessary to operate our business and provide our services. These may include:

  • Website and ecommerce service providers

  • Payment processors

  • Shipping and delivery companies

  • Analytics and advertising providers

  • Fraud prevention and security services

  • Professional advisers or service providers

These third parties may receive information necessary to perform services on our behalf and are subject to their own privacy practices and policies.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, property, or security of Elevate Graphics, our customers, or others.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, provide ecommerce functionality, measure website performance, and support advertising or analytics services.

Cookies are small files stored on your device by your web browser. You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.

Analytics & Advertising

Elevate Graphics may use third-party analytics and advertising services, including services provided by Google, to understand website traffic, measure advertising performance, and advertise our products.

These providers may use cookies or similar technologies to collect information about visits to our website and interactions with advertisements.

Users can manage applicable cookie and advertising preferences through their browser, device settings, or the privacy and advertising controls provided by the applicable service provider.

Order & Payment Information

When you make a purchase, information necessary to complete the transaction may be provided to payment processors and other ecommerce service providers.

Elevate Graphics does not directly store complete payment card information. Payment transactions are handled by the payment providers available through our website checkout.

Shipping Information

Information such as your name, shipping address, email address, phone number, and relevant order information may be provided to shipping carriers and fulfillment-related service providers when necessary to deliver your order.

Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to websites or services operated by third parties. Elevate Graphics is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Data Retention

We may retain order, transaction, customer service, and other business records for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with legal, tax, accounting, or regulatory obligations.

Your Privacy Choices

Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws.

You may contact us to ask questions about the personal information we maintain about you or to request an applicable privacy right. We may need to verify your identity before completing certain requests.

You may also unsubscribe from marketing emails by using the unsubscribe option included in applicable marketing messages.

Business Transfers

If Elevate Graphics is involved in a merger, acquisition, sale of assets, reorganization, or similar business transaction, information maintained by the business may be transferred as part of that transaction, subject to applicable law.

Children's Privacy

Our website and products are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or legal requirements.

The updated Privacy Policy will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Elevate Graphics Inc.
2932 Cold Creek Ct
Green Cove Springs, FL 32043
United States

Email: [email protected]
Phone: 904-588-2079

TERMS & CONDITIONS

Welcome to Elevate Graphics. These Terms & Conditions govern your use of the Elevate Graphics website and purchases made through our website. By accessing our website or placing an order, you agree to these Terms & Conditions.

Website Use

The content on this website is provided for general informational and shopping purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for unlawful purposes.

We reserve the right to update, modify, or discontinue portions of the website at any time without prior notice.

Product Information

Elevate Graphics makes reasonable efforts to provide accurate product descriptions, images, colors, dimensions, compatibility information, pricing, and availability.

Because computer and mobile displays vary, actual product colors may differ slightly from the colors shown on your screen.

Customers are responsible for reviewing product descriptions, dimensions, color selections, vehicle compatibility, and other available product information before placing an order.

Orders

We reserve the right to refuse or cancel an order when necessary, including in cases involving incorrect pricing, product availability, suspected fraud, payment issues, or errors in product information.

If we cancel an order after payment has been received, the applicable payment will be refunded.

Order cancellations, returns, and refunds are subject to the policies stated on this website.

Pricing & Payment

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, or other costs will be displayed during checkout when required.

Payment must be successfully completed before an order is processed.

Shipping & Delivery

Processing times, shipping methods, delivery estimates, and international shipping information are described in our Shipping & Processing Policy.

Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or circumstances outside the control of Elevate Graphics.

Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy. Customers should review the return requirements before purchasing or installing a product.

Installation

Customers are responsible for properly installing products purchased from Elevate Graphics.

We recommend reviewing all provided installation instructions before beginning installation. Elevate Graphics is not responsible for damage resulting from improper installation, misuse, alteration, or failure to follow provided installation instructions, to the extent permitted by applicable law.

Intellectual Property

Unless otherwise stated, original website content created and owned by Elevate Graphics, including original text, photographs, graphics, website content, and other materials, may not be reproduced, distributed, republished, or commercially used without permission.

References to third-party vehicle manufacturers, vehicle models, or trademarks do not constitute a claim of ownership by Elevate Graphics.

Aftermarket Products & Vehicle Compatibility

Elevate Graphics is an independent aftermarket automotive graphics company. We are not affiliated with, sponsored by, endorsed by, or authorized by any vehicle manufacturer.

All vehicle manufacturer names and trademarks referenced on this website are the property of their respective owners and are used solely to identify vehicle compatibility.

Customers are responsible for reviewing the listed vehicle compatibility and product specifications before purchasing.

Third-Party Services

Our website may use third-party services for functions such as payment processing, shipping, analytics, and website functionality. Use of those services may also be subject to the applicable provider's terms and privacy policies.

Limitation of Liability

To the maximum extent permitted by applicable law, Elevate Graphics will not be liable for indirect, incidental, special, or consequential damages resulting from the use or misuse of our website or products.

Nothing in these Terms & Conditions limits any rights or remedies that cannot legally be limited under applicable law.

Changes to These Terms

We may update these Terms & Conditions periodically. Changes will become effective when the updated terms are posted on this website.

Contact Us

Questions regarding these Terms & Conditions may be directed to:

Elevate Graphics Inc.
2932 Cold Creek Ct
Green Cove Springs, FL 32043
United States
Email: [email protected]
Phone: 904-588-2079